Q-AIQuestions, answered plainly
The things people ask before opening an account — and the answers we would give over the phone.
Account and security
How do I log in to my Q-AI account?
Use the login button on the site with your registered email and password. If you have forgotten your password, the reset link on the login page will send you a new one within minutes.
What do people say in a Q-AI review?
Most reviews focus on the personal analyst and the transparency of the dashboard. We would rather you judge for yourself — open an account with the minimum deposit and see how it works before committing more.
Why do you need my identity documents?
Verification is required before an account can move money. It also prevents someone else opening an account in your name.
Do I need any experience to start?
No. Most members start with none. A specialist walks you through the first steps and a demo balance lets you practise.
Money questions
What does it cost to open an account?
Opening an account is free. There is no registration fee and no subscription — you only put in what you decide to invest.
Is Q-AI a scam?
No, but you should judge that for yourself rather than take our word for it. Q-AI is an AI-assisted investing platform with a personal analyst; it operates under FCA standards, publishes its terms and risk disclosure in full, and never promises guaranteed returns — any platform that does is the real warning sign. As with any investment, capital is at risk and you can lose money.
How quickly can I withdraw?
Requests are processed on business days and return to the method you deposited with. Bank transfers take longer than cards or e-wallets.
Is there a minimum deposit?
Yes, it is £190, kept deliberately low so you can start small and add more later. The exact figure is shown before you confirm anything.
Frequently asked.
What is the minimum deposit to get started?
You can open an account and fund it from just £190 onwards. You're free to increase your balance as your plan develops and your confidence grows.
How do I withdraw my money?
Withdrawals are simple — request one anytime through your dashboard and funds return to your chosen payment method within standard processing times.
Is my investment capital truly secure?
Your account uses industry-standard encryption and identity verification. However, as with all investing, your capital is at genuine risk — values move both up and down, and losses are possible.
How quickly can I begin investing?
Most people finish registration in just a few minutes. Once your initial deposit clears, your analyst can activate your strategy and you're ready to go.
Are there any costs I won't see upfront?
All charges are laid out transparently before you agree to anything. Nothing is hidden — you'll always know exactly what applies to your plan.
What's the minimum age requirement?
You must be 18 or older to open an account and invest. We'll ask you to verify your age and identity as part of signup.
What payment methods are accepted?
We accept major debit and credit cards, bank transfers, and selected e-wallets and crypto options. The full range appears at the deposit stage.
When can I reach the support team?
Support is available Monday to Friday, 9:00 to 18:00 GMT. We aim to respond to every question within one business day.
Who pays tax on my investment gains?
Tax on any profits is your responsibility and depends on your personal circumstances and where you're based. Keep your own records and speak to a qualified tax adviser.
Why do I need to verify my identity?
KYC (Know Your Customer) verification is a standard requirement that protects your account and meets UK financial regulations. It's a normal part of setting up an investment account.
Do I need previous investing experience?
No — you're paired with a personal financial analyst from day one who guides you through every decision. You don't need any market knowledge to get started.
Who actually manages my portfolio?
A dedicated financial analyst, backed by AI insights, tailors your strategy to your goals and risk appetite. The analyst makes the calls — technology supports them, but the decisions stay human.
Is Q-AI regulated and compliant?
Yes — Q-AI meets all applicable UK financial and cybersecurity rules, with built-in account protections and regulatory verification.
Can I invest more money after I start?
Absolutely. You can add funds to your account whenever you want and work with your analyst to adjust your plan as your goals and circumstances evolve.